Privacy policy

Privacy Policy

Last updated: 20/02/2026

Luxe Skin Cosmetics (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Account login details (if you create an account)
  • Customer service messages

Information collected automatically:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Products viewed
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you about your orders
  • Send marketing emails (if you opt in)
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

We do not sell your personal information.

3. Sharing Your Information

We may share your personal information with:

  • Shopify (our ecommerce platform provider)
  • Payment processors
  • Shipping and fulfillment providers
  • Marketing and analytics providers
  • Legal authorities when required by law

These providers only receive the information necessary to perform their services.

4. International Transfers

Because we operate from Spain and sell internationally, your information may be transferred outside your country of residence.

When required by law, we rely on appropriate safeguards such as Standard Contractual Clauses or other approved mechanisms.

5. Your Rights

Depending on where you live (including the European Union or certain U.S. states), you may have rights such as:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction or objection to processing
  • Data portability
  • Opt-out of marketing communications

To exercise your rights, contact us at:

📩 contact@luxeskincosmetics.com

We may need to verify your identity before responding.

6. Cookies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze traffic
  • Improve performance
  • Support marketing and advertising

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

8. Security

We take reasonable measures to protect your personal information. However, no online transmission or storage system is completely secure.

9. Children’s Privacy

Our website is not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Information

Email: support@luxeskincosmetics.com

Phone: +34667770602